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    FAQ

    1.What is your MOQ?

    Technically, small lights MOQ is 100pcs, big lights MOQ is 10~50pcs, it'll change with different models. The prices also change with different MOQs. The bigger the MOQ is, the lower the price will be.

    2.What kind of certificates do you have?

    It's a must to get our products approved by certificates as we mainly supply to Europe, America, Australia, so most of our models are approved by certifications, such as, CE, Rohs, E-mark, SAE, DOT, CAT 13...etc.

    3.How can I get the price list?

    There is a wide range of products in the portfolio, the most convenient way to get a price list is to send us the article numbers(of your interest or need), quantity, and your reqests, our sales will prepare and send you price quotes in the first place.

    4.How are the goods shipped? how is the freight charged and calculated?

    Our goods can be shipped by express delivery, air or by sea, depending on the order quantity and urgency. Express delivery takes 3-7 days. Air shipment takes 7-14 days. Sea shipment takes 35-45 days. In case of express delivery, freight cost will be charged upfront, and recorded on the invoice. The freight cost is calculated based on the precise and updated packaging data recorded in our system. You could choose to use your own courier account or ours, only the the latter case will we charge you the freight cost.

    5.What is the lead time?

    For sample order, we'd usually make quick shipping, as there are usually stocks in warehouse; The lead time is 15 days to 35 days for production order, depending on the order quantity and stock level of our raw materials.

    6.Where are your main markets?

    Europe, North America and Australia.

    7.What is your payment term?

    T/T, L/C... etc; Order below 5,000USD, prepaid; Order above 5,000USD, 30% deposit and 70% balance before shipment; order amount≤ 15,000USD, it'll be EXW, order amount≥15,000USD, it'll be FOB Guangzhou.

    8.Is customized packaging and logo available?

    ​Yes, we can provide artworks templates for customizing packaging and Logo. For small volume orders, we also offer neutral packaging with stickers of customized logo /design on the packaging.